1. Introduction

This Privacy Policy describes how Macrosentinel (“we”, “our”, or “us”) collects, uses, stores, and protects information about you when you visit our website macrosentinel.com or use our monitoring and automation services (collectively, the “Services”). By using our Services, you agree to this Privacy Policy.

2. Information We Collect

We collect information that you voluntarily provide and information automatically collected when you interact with our platform:

• Account information: name, email address, password, and plan subscription details.
• Payment information: processed securely through Stripe. We do not store your full payment card details.
• Usage data: logs of your monitored projects, access times, IP address, and device/browser information.
• Cookies and analytics data: small files used to enhance user experience and analyze traffic patterns.

3. How We Use Your Information

Macrosentinel uses the information collected for the following purposes:

• To provide, maintain, and improve our Services.
• To create and manage your user account.
• To process payments and manage subscriptions.
• To send you notifications and alerts related to your monitored data.
• To communicate with you regarding product updates, billing, or support requests.
• To comply with legal obligations and prevent fraudulent or abusive activity.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to provide core functionality, personalize content, and analyze website performance. You can manage or disable cookies in your browser settings. However, disabling cookies may limit certain features of the Service.

5. Data Sharing and Third Parties

We do not sell or rent your personal data. We may share limited data with trusted third parties only when necessary:

• Payment processors (e.g., Stripe) for secure transaction handling.
• Service providers assisting in hosting, analytics, or email communication.
• Authorities or regulators if required by law or legal process.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, or resolve disputes. You may request deletion of your data by contacting us at info@macrosentinel.com.

7. Your Rights

Under applicable data protection laws (including the GDPR), you have the right to:

• Access and obtain a copy of your personal data.
• Request correction or deletion of inaccurate information.
• Withdraw consent at any time, when processing is based on consent.
• Object to certain data uses or request restriction of processing.
• Request data portability where technically feasible.

If you wish to exercise any of these rights, please contact us at info@macrosentinel.com.

8. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, alteration, or misuse. However, no method of transmission over the Internet or electronic storage is completely secure.

9. International Data Transfers

As Macrosentinel operates globally, your data may be transferred and processed in countries outside your own. In such cases, we ensure that appropriate safeguards and contractual clauses are in place to protect your personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will always be available at macrosentinel.com/privacy.

11. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us at:
Email: info@macrosentinel.com
Website: https://macrosentinel.com